How can I download and reinstall my TurboTax program?

[contryman]

I can't find my Turbo tax CD and I need to reinstall it into my computer. How do I download my Turbo Tax software that I have already purchased?

[JamikaLO · Accepted solution]

You will need to speak to customer service so they can send you a download version so you can download to your computer. https://ttlc.intuit.com/replies/3300120

[jbkkdoyle33]

Hi,

I lost my disk how do I download do I have to rebuy the turbo tax .. my app got wiped off after they did an update

[email address removed]

I have the license code 

[Mistycloud]

How can I reinstall 2019 tax program.  I moved it to another machine it's asking me to reinstall.   I do not have the original installation app.  Used to be these were kept with Turbotax.

[wslone]

i purchased the online program for a Mac and want to load it on a pc. How can I transfer my license

[xmasbaby0]

Do you mean  you are now trying to switch to the download since online is closed permanently?

If you purchased the download for Windows and now you want to use it on a Mac you need to talk with customer support--they are not the same download.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time  Monday-Friday

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...

Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

[Skyroamer69]

How do I contact Cust Svc?

[VolvoGirl]

It might be faster to post your questions here.  Or if you have a paid version then

Contact Customer Service
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[lfranz02]

I have loaded and paid for my advantage deluxe turbo tax program.

When updates are loaded and installed the system shuts down. I am unable to add data.

[Katina S]

We apologize for the inconvenience, please contact us at customer support so we can further assist you.

[CaringKoala]

How do I contact customer service? That's a quest in itself.

[ee-ea]

@CaringKoala 

You can speak to a person, you just have to go through the procedure to do that. You can get TurboTax support contact information, including phone numbers, at this link: https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...