3106624
You'll need to sign in or create an account to connect with an expert.
Sign onto your download account with the same User ID that was used to purchase the software as a download - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts&cgcview=downloads
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
I had already attempted your suggested solution several times when I sent the question and it hadn’t worked, the reason I tried that approach in the first place is that due to the amount of spamming and phishing I didn’t trust the email indicating that the download was ready.,I finally gave up and used the email link for the download but with much trepidation. There should be a way to talk to a person when you are in a jam like that.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
ysglit
New Member
Meldon-meldonjoyner
New Member
pkrokidas
New Member
willgal
New Member
rochelledeonne
New Member