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wherehugoin
New Member

Hi, why am i being charged $40? it has always been free

 
11 Replies
DoninGA
Level 15

Hi, why am i being charged $40? it has always been free

Did you upgrade to the Deluxe edition after starting your tax return with the Free edition?  If you entered tax data that is not supported by the Free edition then the program would have asked you to upgrade to Deluxe.
batmancubs134
New Member

Hi, why am i being charged $40? it has always been free

This kinda seems like false advertising
shane-cao3
New Member

Hi, why am i being charged $40? it has always been free

@batmancubs134 I noticed this too, which is why I am switching to taxslayer. I've filed with turbotax for the past 5 years and its been 29 a file. Now they are wanting 109(39 for deluxe federal which they make you get + 39 for state and 29.99 as the fee for fileing).
shane-cao3
New Member

Hi, why am i being charged $40? it has always been free

@batmancubs134 I noticed this too, which is why I am switching to taxslayer. I've filed with turbotax for the past 5 years and its been 29 a file. Now they are wanting 109(39 for deluxe federal which they make you get + 39 for state and 29.99 as the fee for fileing).
xmasbaby0
Level 15

Hi, why am i being charged $40? it has always been free

WHY DO I HAVE TO PAY?  I WANT THE FREE EDITION

The information that you can enter in Free Edition is pretty limited now.  Thanks to the new tax laws, there are no more simple Form 1040EZ or 1040A's.  Everything goes on a little Form 1040 that has six extra "schedules" with it, and if you need any of those schedules, you are not able to use the Free Edition.  

https://www.irs.gov/forms-pubs/about-form-1040 

If you qualify to use it, there is another free version of the software:


Try Free File: 

You qualify if your income was $34,000 or less, or $66,000 or less if active duty military, or if you qualify for Earned Income Credit

https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program


Note:  If you do not qualify to use Free File then you will have to upgrade to Deluxe or higher in the paid versions of the software.


Or did you add a feature that you want to remove?

https://ttlc.intuit.com/questions/1899480-why-am-i-being-charged-for-turbotax-free-edition


**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
shane-cao3
New Member

Hi, why am i being charged $40? it has always been free

I noticed this too, which is why I am switching to taxslayer.
saragalt
New Member

Hi, why am i being charged $40? it has always been free

No and was charged 200.00.filed 1099

 

saragalt
New Member

Hi, why am i being charged $40? it has always been free

It is not kinda it is definitely false advertising and when spoke with "tax expert," was told too bad

saragalt
New Member

Hi, why am i being charged $40? it has always been free

I was charged 200 and no explanation

saragalt
New Member

Hi, why am i being charged $40? it has always been free

You couldn't pay me to use the TurboTax agn. And I am contacting a lawyer and the better Business bureau

 

xmasbaby0
Level 15

Hi, why am i being charged $40? it has always been free

WHY DO I HAVE TO PAY?  I WANT THE FREE EDITION

 

The information that you can enter in Free Edition is pretty limited now.  Thanks to the new tax laws that began for 2018 returns, there are no more simple Form 1040EZ or 1040A's.  Everything goes on a Form 1040 that has three extra "schedules" with it, and if you need any of those schedules, you are not able to use the Free Edition.  Using the standard deduction instead of itemizing does NOT mean you will not need any of those schedules.https://ttlc.intuit.com/questions/4511011-what-happened-to-the-1040a-and-1040ez   If you started in the Free Edition and entered any data that required any of those three schedules, you have to upgrade to a paid version.   The Free Edition cannot be used for self-employment income, investment income, rental income or a student loan interest deduction,

 

https://www.irs.gov/forms-pubs/about-form-1040 

 

 

If you qualify to use it, there is another full-featured free version of the software:

Try Free File: 

You qualify if your income was $39,000 or less, or $72,000 or less if active duty military, or if you qualify for Earned Income Credit

https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program

 

 

Note:  If you do not qualify to use Free File then you will have to upgrade to Deluxe or higher in the paid versions of the software.   

 Online Deluxe $40  State software $40

 

 

Or—-Use this IRS site for other ways to file for free

 

https://apps.irs.gov/app/freeFile/

 

 

 

 

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons:

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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