Got my w-2. The state taxes are done. Federal says retern of 0, due to no income listed. Uh, wat?

[xmasbaby0]

Did you go to Federal>Wages and Income and enter your W-2?

[kate_odonnell]

No, it gets my w-2 automatically. They emailed me to say they got it. Also state needs that info also. How could they not have the info?

[xmasbaby0]

NO it did NOT get your W-2 automatically.  Thus the "zero" income listed.

[kate_odonnell]

Ok then how did my state taxes get done. Also why did I get an email saying we have your w-2?

[xmasbaby0]

They send out emails to let you know that employers who partner with TurboTax have made W-2's available for import.  Unfortunately, some users interpret that email to mean their W-2 has already been entered on their tax return.  But it has not been entered.  It is simply available for you to take the steps to import it yourself.  That is why you have a federal and state return with no W-2 information now--you did not import it.  Look at your state return--there will not be any income on that either.
If you have not e-filed, you can still go back to Federal>Wages and Income and enter your W-2.  The information flows from your federal return to your state return, so that will fix your state return for you too.
There are directions in the link I gave you below for how to import your W-2.

[xmasbaby0]

TurboTax does not have your W-2., nor does TurboTax get that information and enter it without any effort from you. Whether you key it in, snap a photo of it,  or import it, YOU have to enter it on your own tax return.  Your W-2 comes from your employer.  Employers have until January 31 to issue your W-2.  Some employers are partnered with TT to allow you to import your W-2 in to your tax return.  You do need some information from the actual W-2 in order to do the import.  If your employer has not yet issued W-2’s you have to wait.  Do not file a tax return unless ALL of your W-2’s have been entered on the SAME tax return.

https://ttlc.intuit.com/questions/1934390-how-do-i-import-my-W-2

https://ttlc.intuit.com/questions/2588751-why-can-t-i-import-my-w-2