I filled my taxes with turbotax last year and I scroll down to Your tax returns & documents, and selected Download/print return (PDF), but an error keeps on popping up which says "To download your past TurboTax returns, you need to register your account first." It gives me an option to take me to a link and walk me through the step but the steps just tell me how to do what I have already done, it shows me how to get to Download/print return (PDF) and nothing else. Please help me on which steps I need to take to access last year's file.
How do I access a prior year return?
Before starting, make sure you're using the same TurboTax account (with the same username) as previous years.
You'll get access to your prior year returns through Your tax returns & documents in Tax Home.
If you don't already have access and you’re planning on filing with TurboTax this year, you can register or pay first and then go back to work on your taxes later.
Follow these steps exactly and you will be able to access the prior year online tax returns.
- If you haven't chosen yet, pick the product that is right for you (if you aren’t sure, select TurboTax Free Edition) when starting.
- Follow the screens and provide some personal info.
- When you've reached the Personal info summary screen, select Continue.
- Select File in the left menu (this is just a step in order to register or pay, you won’t actually be filing).
- Continue until you get to Review your order and select Start.
- Select View payment options.
- Register or pay for TurboTax, depending on which version you're using.
- Go to Tax Home in the left menu.
- Under Your tax returns & documents, go to Download/print return (PDF) (select Show if not visible).
This is the message that pops up in the link that I said wasn't too helpful in my case. I am logged into Turbo Tax same username I filed taxes with last year, then I go to Turbo home, scroll to the bottom and do exactly as it says and it keeps taking me back to the same message. It is like an endless loop.
You can get a copy of your 2018 tax return from TurboTax.
Sign in to TurboTax making sure you're using the same TurboTax account (with the same username) as in prior years.
Select Documents from the navigation when it appears.
Use the drop-down menu at the top of the screen to choose the tax year you want and then select Download PDF.
This link How do I access a prior year return? has additional information that you may find useful
**Mark the post that answers your question by clicking on "Mark as Best Answer"
I am just trying to get my AGI for my 2018 taxes which I filed with Turbo Tax. How can I get that copy. I changed my email so I could get it but I cannot find it.
To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on View adjusted gross income (AGI)
Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript
If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.
If this is also rejected then you will have to print and mail the tax return.
See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...