Get the message "The import was unsuccessful. Internal server error" when I use TurboTax Premium 2024 to import from my brokerage

[lionl20345]

Get the message "The import was unsuccessful. Internal server error" when I use TurboTax Premium 2024 to import from my brokerage. I tried BOA, Fidelity, and all failed. It has been the same for a week since I started to use it at Feb.  16th. 

[CatinaT1]

If you are using TurboTax Online, try importing using a different browser.

See the following TurboTax Help articles for potential fixes:

• What if I can't import my 1099?
• How can I fix my 1099 import issue?
• How do I import my 1099s?
• How do I enter a large number of stock transactions in TurboTax?

[SteamTrain]

Virus software blocking it??

Might need to turn it off just before attempting an import.

____________________

or Set your computer's privacy setting to medium or light if it is set at the strictest level right now.

[lionl20345]

I am using TurboTax Premium Desktop version. Still not working. I had no issue in last few years to import the forms.

[lionl20345]

I tried to turn off virus and threat protection in win10, but didn't help. It worked in last few years, not sure what went wrong this time. It's tedious to type the trades myself, is there any way to import 1099 form as file?