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Form 8962

Form 8962: Your calculations could not be completed. Reference code: 6-399-259. The error Im getting. And I don’t have a 1095-A. I click on I don’t have it and still is showing the error, I also talked with an agent and she couldn’t figure it out, told me she’ll call in an hour and never happened.

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3 Replies
DawnC
Employee Tax Expert

Form 8962

Use the Delete A Form tool to remove any and all instances of Form 1095-A and Form 8962 in your return.    

 

How to delete forms in TurboTax Online 
 

How to delete forms in TurboTax Desktop


 

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Form 8962

See if your return shows a Form 8962 and Form 1095-A as being included with the return.  If so, delete those forms.

When using the online editions -

Click on Tax Tools on the left side of the online program screen

Click on Toos

Click on Delete a form

 

When using the desktop editions, click on Forms

When in forms mode see if the 8962 and 1095-A are listed on the left side of the page.  If they are click on each one to open and then click on Delete Form at the bottom of the form.

Form 8962

I don’t have the 8962 form or 1095-A to delete. We already check twice 

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