Filed missouri taxes through turbo tax. need to send them taxes I still owe. do i need to just send in the payment voucher or the long form?

[delta_bravo]

Agree. I don’t have the time to wait on hold for 1-2 hours with the state to validate a payment. At this point I will probably print it and pay (maybe twice) just to be safe. 

[doin_taxes]

@CarissaM : Same problem here, so I'm going to yell: DID TURBOTAX SCHEDULE THE PAYMENT THROUGH MY BANK ACCOUNT OR NOT??? This is a straightforward SOFTWARE question.

TurboTax gave me a notice about Missouri's website - which charges extra to submit through - THEN gave me two options: bank debit or mail in. I chose the bank debit option. At that point, TurboTax took all my bank information a 2nd time (the 1st was for Federal). THEN, TurboTax insisted I print a voucher to mail into Missouri - with payment.

Since Missouri's payment has to be applied on or before April 15th - HOW DO I KNOW WHAT TURBOTAX DID???

This is a game changer in my use of TurboTax to e-File. If I can't trust that the software did what it said it was doing, how can I trust to continue using it???

[jmac7262527]

Come on Intuit.. Step up and answer the question that everyone here is asking. It is very simple - since we set up for a bank draft state of Missouri payment, are you facilitating that payment as we instructed  or do we need to mail a check with the form MO 1040V that you require us to print out at the end. This is a binary question that you need to be able to answer for us. Which is it? 

[doin_taxes]

Update: I contacted TurboTax Support via the phone number in my software packet. The agent was able to look at my "order". They verified that "auto-debit" had been set up, and my Missouri taxes will be paid tomorrow as I would have expected.

Phew! (I hope!)

[user0813275]

Thank you "doin_taxes"! I had the same concerns: Used turbotax to file taxes for MO, chose to e-file, with bank draft for MO taxes owed, then turbotax says "you need to print this MO payment voucher"... what??

Thank you for your reply to confirm that what I told turbotax to do, it's going to do it, and I can ignore what it is telling me to do, and not send this MO voucher.

[delta_bravo]

Yep. Thanks doin taxes.  I had to call and confirm as well. The auto debit was in fact scheduled. Very confusing for turbo tax to ask us to print the voucher and mail it in. This is a huge software bug that causes a lot of confusion. 

[bp011093]

Thanks, I wish I saw your post earlier.  I went ahead and mailed in a check and voucher.  Not sure if MO will collect the payment twice.  Does anyone know?  

[Hazeleyes134]

I set up for MO taxes to be electronnically taken out as well through turbo tax on the 15th. It has not been taken out yet. Is it just delayed cause everyone's filing? Has anyone else's tax payment been taken out after scheduling for the 15th? 

[jmac7262527]

Same here. I will probably never use TurboTax again. My Missouri payment was supposed to be taken out on the 15th and still has not been taken out. I have no idea if TurboTax will pay this and I do not want to mail a check and double pay it. TurboTax please respond as to whether or not you’ll be making the payment as stipulated on the filing instructions for the Missouri tax return.

[showmegirl05]

i am in the same boat. I scheduled for withdraw on 15th and is still is not come out of my account!!

[jmac7262527]

So I just called the Missouri Department of revenue and they told me that as long as it was set up through TurboTax to pay via bank debit that it should go through within the next three days and that having a record of it in my filing instructions would be fine. Hope it helps you all.

[VolvoGirl]

The 15th was Good Friday and the banks may have been closed.   Give it a couple days.  And Turbo Tax does not pay the tax due.   They just transmits your bank info to the state and IRS for them to pull it out of your account.  

[cbstunkel]

FYI, I had my direct debit payment scheduled for April 18th, and it just appeared on my bank website on April 19th, so you're probably fine. My Federal payment was visible on April 18th, as expected, but Missouri took a day longer.

[Hazeleyes134]

Mine was taken out today

[doin_taxes]

I have had, since the 15th, an entry in my bank account for $0.00 that begins with "ACH Comment", contains text indicating it's for my Missouri Tax Payment, and ends with "Prenotification Debit Entry".

I guess it's some kind of placeholder until the actual money comes out, as I've never seen an entry like that before.

I read up on Missouri taxes, and apparently we have 30 days to pay before they start charging fines. So, I'll just be patient for now and wait for them to take the actual payment. If something happens, and it doesn't come out in the next week or so, I'll contact the bank and/or the state.