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iDas

Level 2

Solved

Failed to e-file!

Forum|Forum|2 years ago
February 16, 2024
20 replies
170 views

FAILED_VALIDATION: Error Code 54

This version of TurboTax is no longer current. You must ... blah blah Check for Updates and then you can e-file.

I checked for updates half a dozen times already and no new updates are coming through, and I can't e-file either. I bought this edition from Amazon. Did Intuit just give Amazon a piece of junk to sell to their customers? Or are these e-file updates "still in progress" and not even available to download, like so many users had reported. This is already Feb 16th, though, not Jan 29th. Please clarify. Thx

TurboTax Business Windows

Best answer by CatinaT1

UPDATE:

This has been resolved. Please run an update and try filing again.

Please let me know if you are successful.

@iDas @catnanny

Show previous replies

mav13

Level 2

I'm still getting this error also. Called the 1-800 number and they were no help. I purchased from Amazon also.

craigporter

Level 2

This was the actual error I was getting that they solved

tomtmilam

Level 2

I am having the same issue on Windows -- My Turbox Home & Business purchased directly from Intuit Turbotax says Failed_Validation updates needed. BUT when I do a check for updates, the response is Updates are Current. FIX THIS PLEASE!

cindersnco

Level 2

I had the exact same problem. My error said "Failed_Validation" blah, blah, blah. It wouldn't let me e-file until I installed the update. I checked the online menu and clicked on "Check for updates". It told me that my software was up to date...it wasn't, same issue. I downloaded the "superpatch", ran it and it said the patch was applied. Tried to e-file again, same issue. I uninstalled then re-installed again, still no luck. I ended up uninstalling TT and re-downloaded the software from the place that I bought from, (Staples). I re-installed and opened the program. My return came up. I checked all of the info, payment, DL, and all other info that I had entered on my saved return and hit, the transmit button and it went through. The trick seemed to be, uninstall, re-download the program from the seller, re-install and continue where you left off...I really hope this works for you. Good luck!!!

dmachado17

Level 2

Having the same error code and it is now 3/17, last date to file. Ugh!

I have already transmitted 2 other filings two days ago, so I know it works.

BrittanyS

Level 12

Can you clarify if you have tried the manual updated provided by MarilynG1? There is a way to manually update your TurboTax software. Per TurboTax, "If you're having trouble updating your TurboTax 2024 for Windows Individual software using the "Check for Updates" method, here are instructions for how you can get the latest federal program update:

Close TurboTax and all other programs except this browser window.
Select this link to download the 319 MB update.
Save the update file to your Windows desktop.
Double-click the update file w_perrelsuperpatch... on your desktop to install the manual update."

See the link below:

How to manually update TurboTax Desktop

@dmachado17

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johnp317

Level 3

This is happening again as of Jan 31, 2026.

FAILED_VALIDATION: Error Code 54

This version of TurboTax is no longer current. You must ... blah blah Check for Updates and then you can e-file.

VolvoGirl

Level 15

If you can’t update your Windows program try doing a Manually update. Don't know if it's only for personal programs or for Business too.
https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-deluxe-premier-home-business/00/26041

Embigginator

Level 2

I just got the same error in TT Business. I downloaded and installed the manual patch and got the same error again.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/update-products/manually-update-turbotax-business-software/L3WqYBBgc_US_en_US

user17700542877

Level 2

Still does not work,

checked for updates and says software current.

Still get "Failed validation code 54"

efile wont work

gw34

Level 2

Now working with Business 2025 and have same problem as others had in 2024. Found post saying need to download an update w.bizrel superpatch (etc.) did it but didn't fix.

I have been TurboTax user for many years but they have become next to impossible to receive any customer service. Now they have known program issues but don't tell anybody and AI won't let you reach an agent.

user17745956975

Level 2

I am on TurboTax Mac. My federal return e-filed successfully, but the California state return fails with Error 54. Download Latest Updates shows no new updates. I cannot remove or refresh Form 8453 manually on Mac. Tried the other suggestions from other end-users, but were unsuccessful. I had already paid the $25 e-file. How can Mac users obtain a patch to our Mac TurboTax installation that resolves California Error 54? Thank you.

Monikak11

Level 2

Error 54 typically indicates a transmission or authentication error while e-filing. Here are several troubleshooting steps that you can try, if you haven't already:

For a downloaded version, uninstall and reinstall the program. See this help article for Mac instructions
If that doesn't help, or you downloaded TurboTax from a CD, try a manual update. See this help article for Mac instructions for manual update.
Turning off your VPN and anti-virus software during the update can help as well.
Try using a hardwired internet connection rather than wireless
Try e-filing outside peak hours if possible

I have not seen this issue reported for Mac elsewhere internally as yet, but will keep it on my radar.

@user17745956975

onesoulsound98

Level 2

I'm having the same issue and don't know how to resolve it.

DianeW777

Level 15

Please confirm the following for us if you could:

Error message received
Is their return being rejected, or not being able to file? (EFE shows rejected)
What version of the product are they using?

@onesoulsound98

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

csyadav8

Level 2

I also bought from amazon : turbo tax home and business. It is not allowing me to efile to due to the version of turbo tax. I just bought and latest version and downloaded the latest software. What is going on!!!

LeticiaF1

Level 12

Try the following troubleshooting tips that can help with your issue:

Make sure your computer meets the minimum system requirements.
Make sure you have administrator rights on your computer and TurboTax is running as administrator:
- Right-click the TurboTax icon or setup icon and select Properties. In the Compatibility tab, select the Run this program as administrator box and select OK.
In the Control Panel under Internet Options, add https://*.intuit.com to Trusted Sites. Set security level to Medium.
Turn off antivirus software and Windows Defender.
- Add TurboTax Desktop to your allowed apps in Windows Defender.
Clean up and defragment your hard drive.
Run Windows Update to keep your computer up-to-date.
Update your computer's hardware drivers.
Update your security software for firewall, virus, and spyware protection.
Make sure you're the only user on your computer running TurboTax. If you're not, switch users and sign out of TurboTax from the other account. If you can't do that, shut down your computer and try again. (Error: 70001)