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Level 2

Question

Error in turbox tax for etrade login

Forum|Forum|3 years ago
February 17, 2023
6 replies
1 view

Anyone else having an issue in Turbotax where it's saying the etrade login

is invalid? I go to the etrade website and enter my userid/password and it

works fine, but enter the same info in Turbotax and get an error. Any ideas?

EbonyA

Level 13

Please ensure that you are selecting the correct E Trade Name within Turbo Tax . Some are similar for example - E trade Bank, E Trade Securities etc. You may review the full partner list here.

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bgrindle7Author

Level 2

Thanks I see multiple E*Trades in your list, but when I'm in the Turbo Tax software

I only see E*Trade Securities and I think my investments are just in regular E*Trade.

I don't see any other options listed within the software. Where can I find the other

choices?

EbonyA

Level 13

You're welcome. Please try the E Trade securities option if you have not already done so.

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cjmanthe

Level 2

I used the etrade login to download investment income and did not experience any problems.

bgrindle7Author

Level 2

I have tried it like 10 times and always get invalid login but when I go on the E*trade with same userid/password it works fine so only guess it that it’s a different E*trade site but really don’t know

AkinaLO

Level 15

Please try refreshing your browser and even try using a different browser, clearing your cache, and deleting your cookies. Then try logging in again.

Here are two articles that will show you how to clear your cache and delete cookies.

How to clear your cache - Community

How do I delete cookies? - Community

If you continue to have issues please contact support for assistance.

What is the TurboTax phone number? - Intuit

@bgrindle7

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taxfrog

Level 2

Yes, several people including me are having this same issue. It's even been reported on Reddit.

Were you able to get it resolved?

Using TurboTax Deluxe, not online. Getting the message:

E*TRADE Securities: Signon invalid.

bgrindle7Author

Level 2

No and I have a ton of transactions that I don’t want to enter manually. Still trying to get it resolved so let me know if you find out anything

TiffanyL

Level 11

@bgrindle7

Have you tried to manually copy and paste the web address for the e-trade login page into TurboTax?

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david26

Level 2

Most E*Trade accounts are now listed under Morgan Stanley for tax reporting - I entered Morgan Stanley into the TurboTax auto find feature and it loaded my ETrade account information after entering my ETrade login information.

CarissaM

Level 15

Thank you for providing what works best for you, as this can help others in the community. @rmaurisset

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