Error, hit a snag.

[oliveira-sonjha]

How do I fix this so I can file on the app?

Hmm, looks like we hit a slight snag in this section

Let's get you back to your taxes. Make sure your Internet is connected, and then select Try again, refresh your browser, or check back in a few minutes.

[CatinaT1]

You might need to uninstall and reinstall the app.

[oliveira-sonjha]

I have uninstalled, reinstalled, tried a different device, tried different web browsers. Still does not work.

[CatinaT1]

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

[oliveira-sonjha]

I did, the lady I spoke with basically told me there was nothing she could do 🙄 no help at all. This happened last year as well and never got fixed so I had to use a different tax provider. Looks like I may have to go somewhere else again.