Error, hit a snag.

Forum|Forum|1 year ago
January 23, 2025
4 replies
16 views

How do I fix this so I can file on the app?

Hmm, looks like we hit a slight snag in this section

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CatinaT1

Level 15

You might need to uninstall and reinstall the app.

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oliveira-sonjhaAuthor

Level 2

I have uninstalled, reinstalled, tried a different device, tried different web browsers. Still does not work.

oliveira-sonjhaAuthor

Level 2

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

I did, the lady I spoke with basically told me there was nothing she could do 🙄 no help at all. This happened last year as well and never got fixed so I had to use a different tax provider. Looks like I may have to go somewhere else again.