Error: 10366 in Turbotax Business

Forum|Forum|5 years ago
April 9, 2021
1 reply
0 views

When I am trying to start to fill a new Form 1065 (Multi-member LLC) an Error Code emerging and the program crashes.

I have tried to use program in different computers, but result is same.

I ran program as Administrator, but result was same.

ERROR MESSAGE:

TurboTax cannot load the installed tax forms. There may be a permission issue on the perwin.ini.file. We cannot read a value for key EngineOptions.CachePath.

File location

C:\Users\-ERD-\AppData\Roaming\Intuit\TurboTax\TY20\business\perwin.ini

Error: 10366

I made a small search on internet and learnt people experienced same problem even 14 years ago in Turbotax. However, Customer Service Representative told me that she heard that problem first time.

TurboTax Business Windows

Cass0317

Level 10

Please try uninstalling the program and reinstalling to see if this fixes the issue. Please see the instructions below:

Forcefully uninstall and reinstall TurboTax

If you need further assistance, please reach out to TurboTax Customer Care, as we do not have access to your information in the forum.

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below. Use the web form and type your question or a keyword. You will get an appropriate phone number for your issue. (You will not get a phone number if you use the link outside of operating hours.) We're open daily from 5:00 AM to 9:00 PM PT.

What is the TurboTax phone number?

erdincunalAuthor

Level 2

I could not fix the problem, and I have couple days to fill my tax form.

how can I switch my Turbotax Business Download version to online version? Because I am not able to use Download version. I installed program three different computers and having same problem. Most probably there is a system problem in the software.