Please try uninstalling the program and reinstalling to see if this fixes the issue. Please see the instructions below:
Forcefully uninstall and reinstall TurboTax
If you need further assistance, please reach out to TurboTax Customer Care, as we do not have access to your information in the forum.
The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below. Use the web form and type your question or a keyword. You will get an appropriate phone number for your issue. (You will not get a phone number if you use the link outside of operating hours.) We're open daily from 5:00 AM to 9:00 PM PT.
