Thank you -- was on the phone with your support team; initial suggestions seemed generic. I even sent a "crash report" (as TT crashes on this 100% of the time) and in it I did include the case# that the agent provided to me. If you're able to check that in the backend crash report submissions, you should find one under 10366..
Other data points:
2020 Turbotax desktop installation across 2 other machines -- ALSO hitting this problem; it does appear you folks have a regression in the code that is causing TT to crash.. Error code 10366 is the same. For example, on the same hardware that I used TT 2020 on to file taxes, I could NOT install the same TT to look back into my 2020 taxes.. It is crashing with 10366. Please have someone high up in your technical escalation chain look at the crash reports coming in.. Maybe you turned too far into online-only world but we the desktop app users would still appreciate some attention. Thank you.
