Efile isnt working

[tutees]

Having problem with eFile. 

It is in the loop between "your refund info" and "get ready to save..".

I dont see any errors or notifications. 

I am using online, I have tried starting and clearing the cache. Nothing is working.

How do it fix this?

[LeticiaF1]

Sometimes you need to clear your cache (that is, remove these temporary files) because a full or corrupted cache can cause problems in TurboTax.  You can try these steps if you are using the online version:

• Clearing your Cache and Cookies
• Using a different browser
• Opening an Incognito Window

If you are using TurboTax Desktop, you will need to correct your return and/or update your program by following the onscreen instructions.

If you continue having issues you can check some of our common solutions.  If your tax return can't be e-filed for some reason, TurboTax will let you know.

Please reach out again if your problem persists.