Efile help please

[CarolynM]

The most common issue for e-file is the wrong AGI.

Here is where to find it:

Form 1040 – Line 37

Form 1040A – Line 21 

Form 1040EZ – Line 4

Form 1040NR – Line 36

Form 1040X – Line 1, Column A

If you prepared in TurboTax Online, here is how to access your prior return:

1.       Make sure you’re signed in to your TurboTax account.

2.       Select Tax Home from the left menu.

3.       Scroll down to Your tax returns & documents and select 2017.

4.       Select View adjusted gross Income (AGI)

If you prepared your tax return in TurboTax CD/Download, it should be saved on your computer.

If you prepared your tax return through other software, you can request a transcript from the IRS. 

Follow this link: Get a Transcript

If you filed your tax return after October, 2018, use $0.

For more information, including a picture reference, follow this link: How to Find Last Year's AGI

If this is not your efile issue, let us know and we will try to help with other information.

[cemeir]

I just did my taxes.  I chose to mail my return, but forgot about the coronovirus.  I want to efile instead, but have already finished my return. how to I now efile?

[DoninGA]

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@cemeir wrote:

I just did my taxes.  I chose to mail my return, but forgot about the coronovirus.  I want to efile instead, but have already finished my return. how to I now efile?

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See this TurboTax support FAQ for changing from mail to e-file - https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online...