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jenmarx
New Member

Does Turbo Tax have an email address? I wanted to send them an email to get help vs. calling them.

 
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4 Replies

Does Turbo Tax have an email address? I wanted to send them an email to get help vs. calling them.

there is no help via email.  

Does Turbo Tax have an email address? I wanted to send them an email to get help vs. calling them.

No.   Email is not one of the ways to contact TurboTax.

 

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Chrisblis
New Member

Does Turbo Tax have an email address? I wanted to send them an email to get help vs. calling them.

 
I want to see my tax return from last year. 
This is what I see.  I can’t seem to get to the actual return. 

Macbook ComputerInactive

TurboTax Online
April 11, 2024 8:45 AM
Walnut Creek, CA, USA
Safari
 
Sign in activity
TurboTax Online
April 11, 2024 8:45 AM
Walnut Creek, CA, USA
TurboTax Online
April 10, 2024 11:23 PM
Mill Valley, CA, USA
Intuit
April 10, 2024 7:44 PM
Mill Valley, CA, USA
Intuit
April 10, 2024 6:11 PM
Walnut Creek, CA, USA
Intuit
April 10, 2024 6:11 PM
Walnut Creek, CA, USA
Intuit
 
 
April 10, 2024 6:10 PM
Walnut Creek, CA, USA

Does Turbo Tax have an email address? I wanted to send them an email to get help vs. calling them.

@Chrisblis   You have to access your own account and/or  print it for yourself using exactly the same account and user ID that you used when you prepared the return.

 

 https://myturbotax.intuit.com/

 

Start a 2024 return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.

 

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/270...

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbo...

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

Account Recovery

 

 

Or did you use the desktop version of TurboTax?  If so, the files are on your own hard drive or any backup device you used like a flash drive.

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/find-last-year-tax-data-file-...

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/data-systems/find-tax-data-file-mac/L4VN...

You can get a free transcript from the IRS or for a fee of $30, an actual copy of your tax return.

https://www.irs.gov/individuals/get-transcript

https://www.irs.gov/pub/irs-pdf/f4506.pdf

 

 

 

SAVE YOUR TAX RETURNS !

EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc. 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbo...

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-2021-turbo...

In order to transfer a past year return to the new return you need the tax file

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/save-turbotax-o...

 

NOTE:  TurboTax and the IRS save returns for seven years.  Returns older than seven years are purged.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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