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Does turbo tax have a chat window for deaf people? if hearing can call for free why cant deaf open a chat window for free?

 
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6 Replies
CatinaT1
Expert Alumni

Does turbo tax have a chat window for deaf people? if hearing can call for free why cant deaf open a chat window for free?

Unfortunately there are no hearing impaired services available.  This is a good suggestion though!

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Does turbo tax have a chat window for deaf people? if hearing can call for free why cant deaf open a chat window for free?

It's not a good, bad, great, or any other adjective. It's just necessary.

Does turbo tax have a chat window for deaf people? if hearing can call for free why cant deaf open a chat window for free?

How can I CHAT with a turbotax representative?

TiffanyL
Intuit Alumni

Does turbo tax have a chat window for deaf people? if hearing can call for free why cant deaf open a chat window for free?

TurboTax Live Full Service does offer a chat feature. However, if you do not have this service or haven't paid for it, the only other way to contact TurboTax is using the customer support link posted below:

 

TurboTax customer support

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**Mark the post that answers your question by clicking on "Mark as Best Answer"
generalp2
Returning Member

Does turbo tax have a chat window for deaf people? if hearing can call for free why cant deaf open a chat window for free?

TT should provide either chat or email access for hearing impaired. Probably a violation of ADA and a huge lawsuit waiting to happen.

Does turbo tax have a chat window for deaf people? if hearing can call for free why cant deaf open a chat window for free?

Well you can ask your questions here in this forum ... we give better answers then tech support most of the time. 

 

And if you call support you could use a relay service. 

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