You'll need to sign in or create an account to connect with an expert.
The federal information worksheet is based on the entries you made in PERSONAL INFO- if you go through that section again, you should not get the error.
I have the same error trying to e-file the State return. It says the information should not be entered on the State form but only on the Fed information worksheet but it was the turbotax program that auto populated the State form.
The error claims the Name, SSN, Address should not be entered on the state form and should be on the Fed form. When I delete it from the State form, I then get the error that this information is required on the State form. When I re-enter the information I get the error that I shouldn't be on the State form.
Please help!
If you are working in "Forms" mode try working in the "Step-by-Step" interview mode. Re-enter your personal information in the federal section and then select "State" and edit/continue that interview to allow the updates to populate the state return. This should clear the error.
Unfortunately I've not been able to resolve this issue. I'm quite frustrated with it
@Celtaa The Federal Information Worksheet is prepared in TurboTax with the entries you make in the Personal Info or My Info section.
Go back to that section and make sure all entries are correct.
If you get errors trying to file your state return, don't make the entries in the State Information Worksheet, go back to Personal Info or My Info so your corrections go through to your State return.
Try these steps to resolve your State Errors so you can file your state return.
I've tried this about 10 plus times and it's still saying my husband's ssn is incorrect and needs to be fixed in order to efile. The information is correct in the personal info section and I can't seem to even change his info. I click "edit" next to his name and nothing happens. Just takes me back to the top of the page where my info is. His ssn is correct and even shows it correct on the arizona worksheet but it's still saying it needs to be fixed. I can't file until it's fixed yet there's noth nothing to fix. All info is correct.
Have you tried clearing your cache and refreshing to see if this helps? Help with doing so has been provided by clicking here.
Did you ever find a solution for this? I'm having the same issue and it's very frustrating.
The Federal Information Worksheet is generated by TurboTax from the entries that you make in the Personal Info or My Info sections down the left hand side of the screen.
Review that section of your tax return and make sure that the entries are correct.
The Federal Information Worksheet may be viewed under Tax Tools / Print Center / Print, save or preview this year's return. You may not be able to view it until you have paid for the software.
I couldn't find an answer to the problem, but I ended up just erasing his ssn off the arizona work sheet and it went through. Not sure why I was even given that error but it worked and my refund was approved.
I'm having the same problem and I can't seem to correct it. I already paid to work file.
When I tried to e-file, it took me to a page saying that I should not include my address on the Michigan Information Worksheet... that it would pull it from the federal. So I deleted the street portion of the address (all it would let me do); click continue; then it sends me back to the same place and says I need to provide an address.
I went in circles for a while trying to fix this - so I'm not sure if I can remember exactly what worked. But I think:
delete the item it wants deleted (for me it was street address); click continue; then, even though the fix button comes up again, click on My Info in the left column; delete all address info; continue; warning that you will need to enter this info - but can do it later; continue; file; fill in repeated prompts for address (because is missing from several places now that it was deleted in my info); successfully filed both federal and state (Michigan).
good luck.
My resolution after going through this process way too many times was to delete the address and city. I did this after clicking Review on the left sidebar > Check Info button. When take through the process of reviewing error on the State (only), I deleted the address (instead of entering it). I had to do this when reviewing again and the city appeared. I deleted that as well. Then the system said I could efile.
The Turbo Tax free edition isn't intuitive AT ALL. There should be a popup stating to delete the contents. I hope this helps someone! 🙂
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
lancisti
New Member
lindarhawkinson
New Member
d-cmcnutt
New Member
cliffb2
New Member
dsatariano
New Member