turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Does anyone else get a blank screen after the confirm personal info and residency status step before filing?

I've tried on both the app and two different browsers after clearing cache and cookies. Internet connection is fine. All other troubleshooting steps followed with no resolution. No error message pops up. It's just a blank page right before the filing step.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
JotikaT2
Employee Tax Expert

Does anyone else get a blank screen after the confirm personal info and residency status step before filing?

Please follow the steps in this link to troubleshoot the issue if you haven't already.

 

If you are still having issues, you may need to contact us for technical support.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question