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Data seems lost

Hello,

 

I entered the data for a tax return and set it aside for a few weeks to wait for another 1099.  I opened up Turbo Tax Deluxe desktop today and it installed an update.  When I opened the return, the Fed. and State refund amounts were there as well as the Tax Data found when clicking the Tax Data icon on the top.  But when I try to add the 1099, all the other info is gone.  It starts the interview and asks that I start from scratch.  

 

Any thoughts on how to get the data back?  Thank you. 

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1 Reply
KatrinaLO
Expert Alumni

Data seems lost

You may need to contact customer service directly for assistance. Please see the following information here for more details.

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