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Computer was reset and I lost Turbo Tax. How can I reload it to the same computer.

I lost the turbo tax download due to a computer problem.  Now I'm not able to download it to the same computer since it says the license code has already been used.  I only filed one return.  The product is TurboTax Deluxe.  Any help would be greatly appreciated.

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2 Replies
KatrinaLO
Intuit Alumni

Computer was reset and I lost Turbo Tax. How can I reload it to the same computer.

You may need to contact customer service directly for assistance. Please see the following information here for more details. 

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Computer was reset and I lost Turbo Tax. How can I reload it to the same computer.

Where did you download it from?  Directly from Turbo Tax or somewhere else like from Costco?  You should be able to download it again the same way.  

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