turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Cannot transmit returns. Keeps saying needs update, but it then says it's up to date.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

5 Replies

Cannot transmit returns. Keeps saying needs update, but it then says it's up to date.

Same thing happened to me too. I have a snap shot of that screen.TurboTax2019-Error.jpg

Cannot transmit returns. Keeps saying needs update, but it then says it's up to date.

TurboTax2019-Update.jpg

JamesG1
Employee Tax Expert

Cannot transmit returns. Keeps saying needs update, but it then says it's up to date.

This help may identify the problem you are experiencing trying to transmit.  Also see this help.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Cannot transmit returns. Keeps saying needs update, but it then says it's up to date.

I am receiving the same error as listed above.  I am using the software deluxe version and it keeps telling me an update is waiting.  It simply isn't working

EbonyL122824
Expert Alumni

Cannot transmit returns. Keeps saying needs update, but it then says it's up to date.

Please use the following link to contact Customer Support for further assistance.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question