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Is this what you are experiencing, or is it something else?
Are you using Online TurboTax? Is the Transmit button not working; i.e., unresponsive?
It's most likely something in the browser that needs to be reset.
It may be due to a CAPTCHA not appearing, where one would need to checkmark "I am not a robot."
NOTE: Are you using any ad blockers or script blockers? If so, that may be blocking the CAPTCHA.
Otherwise, here's how to troubleshoot:Is this what you are experiencing, or is it something else?
Are you using Online TurboTax? Is the Transmit button not working; i.e., unresponsive?
It's most likely something in the browser that needs to be reset.
It may be due to a CAPTCHA not appearing, where one would need to checkmark "I am not a robot."
NOTE: Are you using any ad blockers or script blockers? If so, that may be blocking the CAPTCHA.
Otherwise, here's how to troubleshoot:I keep getting an error message when I hit transmit stating Turbo tax Premier needs to be updated, which I have done, and still get the message. I have cleared cookies, catch, switch brosers
I cannot transmit my return. Returned RMD in 2020 will not let me e file
FAIL _VALITATION. There is an update available for your version of TurboTax. Before you can file electronically, you'll need to get this update. To do this, go to the Online menu and select Check for Updates.
How do I find the updates and make the needed changes?
If you are using the Download/Desktop version, you will need to make sure you have updated your software. To manually update for Windows, please see the Help Article here. For Mac, please see this Help Article.
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