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jaelin1212
New Member

CANCEL TURBOTAX LIVE

 
6 Replies
xmasbaby0
Level 15

CANCEL TURBOTAX LIVE

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Peter Jaquet
Returning Member

CANCEL TURBOTAX LIVE

I don't want TurboTax live

 

Peter Jaquet
Returning Member

CANCEL TURBOTAX LIVE

Please cancel and refund money thank you

 

Peter Jaquet
Returning Member

CANCEL TURBOTAX LIVE

Please cancel and refund money

xmasbaby0
Level 15

CANCEL TURBOTAX LIVE

No one in the user forum can resolve a billing issue.    If you did not use the "Live" services and did not yet pay or register you can cancel the service.  

 

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

 

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

 

 

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Critter-3
Level 15

CANCEL TURBOTAX LIVE

Once paid the ONLINE fees are usually not refundable ... but you can plead your case to TT support directly as there is nothing that can be done thru this public forum. 

 

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Use this website to contact TurboTax support for this situation:

https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

 

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