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laingl
New Member

Can you tell me your hours of operation?

 
5 Replies
DoninGA
Level 15

Can you tell me your hours of operation?

This website for the user community is available 24/7.

TurboTax Support is open from 5am to 9pm Pacific time, 7 days a week during tax season

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

JonTheZZ
New Member

Can you tell me your hours of operation?

I would like to know did I fill I would like to know do you think I file Turbo in 2018! [phone number removed].   Please call.   Thanks 

xmasbaby0
Level 15

Can you tell me your hours of operation?

No one can call you from this forum.  No one has access to your account, so no one in this forum knows if you filed.  Check the account you used for 2018.  Does it say "accepted" or does it say something else?

 

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here? 

https://www.irs.gov/refunds           Or does your account say “Ready to Mail?”

 

Note: If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself.  TurboTax does not mail your tax return for you.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Jayrmahatha
New Member

Can you tell me your hours of operation?

What is the number I can call 

DoninGA
Level 15

Can you tell me your hours of operation?


@Jayrmahatha  wrote:

What is the number I can call 


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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