Can't Efile. Because "At least two of the four withholding and wage amounts on W-2 statement have same dollar amount"

[Skyyy]

I don't see that same dollar amount on my W2. Could someone please help? I can't efile my state tax return because of this. Thank you!!

[Critter]

duplicate post

[Skyyy]

But it is still not working. I keep getting this error message.

[Critter]

Step 1 ... delete that W-2 form

Step 2 ... log out and clear your cookies and/or switch browsers

Step 3 ... re enter W-2 form being careful to not make the same input error

Step 4 ... complete the state interview section again

Step 5 ... click on the REVIEW tab to see if the error is gone

[Skyyy]

I am using Turbo Tax Mac Software, not a browser.  
I did reenter the w2 form and review the State tax section. Do I need redo the whole thing from the beginning?!

[DrewStanley]

I'm getting the same thing, also in Indiana. I have completely deleted the tax return and definitely do not have any duplicate numbers the 4 boxes listed. I imported W-2 first. Error. I the keyed by hand, still error. Very frustrating! 😕

[Critter-3]

Ok ...look at the W-2 boxes 2, 16, 17, 18, 19 ... are they all different amounts ?  Are any of them the same ?  

If any of them are the same on the W-2 form then you will need to request a correct form from the employer.

If NONE of them are the same amount then review you W-2 form entries in the program ... did you key them incorrectly ?  

[DrewStanley]

As I stated, I do NOT have any duplicate #'s in the 4 boxes TT is referencing. They are 4 completely different #'s. 

Also as stated, I Imported and got the error. I also hand keyed, everything was correct and am still getting the error. Have tried calling TT, but after a long wait, was hung up on when I explained the issue. This is the first time I've had an issue with TT in the 15 years I've been using and resolution is extremely frustrating. 😕

[Critter-3]

@DrewStanley 

OK ... sounds like you will need to try tech support again but before you do ... if you are using the downloaded program make sure it is  up to date and/or uninstall the program and  try installing it again as it may be corrupted.  Make sure to save the .taxfile  to a safe place like a thumb drive . 

[l812]

Did you find a solution to this problem? I called TT for help with the same problem, and was told they wouldn't help me unless I paid extra for live help. 

[Skyyy]

No...I have to mail in the documents. 

[Skyyy]

I think this is an issue with TurboTax which need to be fixed, at least starting from next tax filing year

[brownian]

I'm having the same very frustrating issue. Note, I think that "Critter-3" is incorrect re the W-2 boxes to check -- it should be W-2 boxes 2, 16, 17, 19.  I have checked the W-2s many times & none of these amounts "have the same dollar amount."  On one of my W-2s, which was for a very small amount of wages ($42.50), no box 2 federal income tax was withheld -- I'm wondering if TT is having a 'divide by zero' issue maybe?

[Average Joe]

I had the same issue with Indiana return. One of my W2's had $107 in wages and $0 for federal taxes withheld. I changed that to $0.01 and it processed. Seems there is an issue if W2 shows a $0 withholding.

[Desaint]

can you explain more how you fixed this? Im having to same error. Ive already restarted twice so I know im not entering duplicate info. What box did you change to .01 if it said 0?