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2bcanhas
New Member

Can't e-file MD taxes using Desktop SW

I can't e-file my state taxes.  I've gone through the review process several times with no errors.  When I click continue to e-file I get a pop up box that says " Hmm...it looks like we've hit a slight snag"  (This is highly technical information lol.  )  Please try again or check back in a bit.

 

I've called support and they don't have a clue.  I tried to pay by phone and the person I spoke with didn't know what I was talking about. "Pay by phone?".   I've run updates, rebooted, restarted, left it alone for a few days and now I'm trying this.....

I've got 3 peoples state taxes to file and none of them work so I don't think it's an error in the taxes.

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1 Reply
CatinaT1
Expert Alumni

Can't e-file MD taxes using Desktop SW

If you still experience the issue, please call Customer Service and tell them you have a "block payment issues, possibly due to billing or an invalid license" and the agent should be able to help you. Here is how you reach customer service:  Turbo Tax Customer Service 

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