Can't add Bank Account/Routing Number to 1040 form

[JamesKW1]

I'm currently trying to file and have all other necessary information included, however it seems I cannot add my bank account info if I am not getting a refund but I need to input this information to more easily get the Corona Stimulus. I also cannot add the 24 char tracking ID when inputting my interest as my bank does not yet support this. Any help in getting around this issue would be greatly appreciated, thank you for the help.

[JeanneLO]

No, there is not a work around to add direct deposit information in TurboTax when you are not receiving a refund. TurboTax only gathers information that pertains to your current tax situation. If you do not have a refund payable to you direct deposit information is not gathered from you.

You can also stay updated by checking back on the following links regarding the anticipated coronavirus stimulus checks: 

https://turbotax.intuit.com/coronavirus/

https://www.irs.gov/coronavirus

[mrdabalos]

Other e-file companies allow you to enter bank info, even when you're not receiving a refund.

This non-feature in TurboTax is a pure disregard for customer service.

I was stupid to file my taxes with your service without a looking at the others first.

I promise to never again use TurboTax, and I'll be telling my friends and family not to use it too.

[DoninGA]

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@mrdabalos wrote:

Every other e-file company allows you to enter bank info. This non-feature n TurboTax is a pure disregard for customer service. I was stupid enough to file my taxes with your service stop looking at the others first. I promise never again to use TurboTax.

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No.  There is not any other tax preparation software which would allow a bank routing and account number to be entered if you were Not receiving a tax refund or did Not have taxes owed.  IRS e-file procedures.

See this IRS website for stimulus information -https://www.irs.gov/newsroom/economic-impact-payments-what-you-need-to-know

The IRS does not have my direct deposit information. What can I do?

In the coming weeks, Treasury plans to develop a web-based portal for individuals to provide their banking information to the IRS online, so that individuals can receive payments immediately as opposed to checks in the mail.

[mrdabalos]

Liars!I just did it with https://freetaxes.free1040taxreturn.com.

Unfortunately, my tax return was rejected because I already filed with you guys, you incompetent liars!

[irelish13]

In light of the recently passed CARES act, is TurboTax working on/planning to add the option to include bank account information--even when not receiving a refund--so the stimulus can be directly deposited?

[ewingjohn]

I have a state refund due and I tried in vain to add it. Turbo Tax really needs to add this in future editions

[bmcharlie]

You advise to go File to enter the checking account information I go to file click no where in the world shows where to key. When I call several times the answer is go to file

[bmcharlie]

I am getting refund it is a reason to my bank information

[bmcharlie]

You are not given a correct answer to enter bank information to get my refund

[DaraLO]

TurboTax opened a secure portal as a way for select customers to update their direct deposit information.  This applied only to customers who received an email from TurboTax with the subject: “CRITICAL STIMULUS UPDATE: Update Your Stimulus Payment Direct Deposit Information”  However, this portal was closed January 16 and is no longer available.

For current information regarding stimulus payments, please refer to the IRS' Get My Payment website.

[7557]

Turbo tax didn't ask for bank information for 2020.  2019 was blank didn't have an account last year.  I have worked this for sever hours and can't find how to enter this information.  I haven't filed 2020.

[PattiF]

Here is information on entering your banking information.

[lcolantuoni14]

This is crazy - I had everything ready an only need to add this banking information - the only reason I am filing taxes is becuase in order for me to get my dependent stimulus - IRS said to file 2020 return but there is no way to put in my banin g info in turbotax and I  cant believe this- its days before tax date and I am just learning this now...why can't i put in my banking information as required by the IRS for dependent stimulus?  

[lcolantuoni14]

This is unacceptbale - has this been fixed?

The only reason I am filing is to add banking info to the IRS so get dependent stimulus and my bank is  using differnt numbering system now...they said I must update wtih IRS and IRS says to do it via 1040 2020 taxes but turbotax wont let me - HELP what do I do? Can i do paper copy and send it in? Defeats whole purpose of getting trubotax