Can someone give me a call as none of the scripted answers addresses my question?

[curtbus-gmail-co]

I e-file tax forms for a relative using Turbo Tax Premier and the returns were rejected twice. We are not exactly sure why.  I used standard deduction. Can someone just give me a call to discuss please?

[VolvoGirl]

The reject email should say why or have a code.  One of the most common rejects is for the wrong 2022 AGI for verification.  Try entering 0 for the AGI. The IRS might have processed your return later so the AGI didn't get entered in time.  Especially if you mailed it.  That works for most people. See,
https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

How to correct the AGI in the Online version
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.