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To contact TT Live Support (one-on-one help, which you’re apparently paying for) :
You are posting from TurboTax Live. You can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 5 p.m. Pacific time Monday - Friday.
https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live
You can also post a question here in the user forum and someone will try to help so you do not have to wait all weekend.
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