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Can I find out how to download Turbo Tax software I purchased from Amazon without it being Read-Only?

 
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5 Replies
DaraLO
Intuit Alumni

Can I find out how to download Turbo Tax software I purchased from Amazon without it being Read-Only?

Verify that you have administrator rights (click here for a Mac) on your computer and TurboTax is Running as Administrator:

  • Right-click the TurboTax icon or setup icon and select Properties. In the Compatibility tab, check the Run as Administrator box and select OK.

References

Troubleshoot installation and running TurboTax for Windows

TurboTax for Mac installation troubleshooter

 

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Pharoll
New Member

Can I find out how to download Turbo Tax software I purchased from Amazon without it being Read-Only?

I purchased this software from Amazon but there is no way to download it -- despite the fact there is a download option on the Amazon order  -- what a goofy system--  it tells you can download turbo tax 2023 premium but then there is no way to do this-- garbage -- and its almost impossible to contact Turbo tax/Intuit for help 

what's going on with these goofballs ?  

Can I find out how to download Turbo Tax software I purchased from Amazon without it being Read-Only?

IF YOU BOUGHT FROM AMAZON THEN TALK TO AMAZON.  

 

Amazon how to download and install your software order

https://www.amazon.com/gp/help/customer/display.html?nodeId=G2CJPY7HHXBLMR5E

Can I find out how to download Turbo Tax software I purchased from Amazon without it being Read-Only?

@Pharoll 

 

1) it has to be 2022 software, not 2023 

2)  Contact Amazon for the download...it's in their Software Services area, and not directly from the Turbotax website.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Can I find out how to download Turbo Tax software I purchased from Amazon without it being Read-Only?

Are you in Canada?  Turbo Tax USA doesn't have a premium version.   Or do you mean Premier?   And this year in 2023 we are doing the 2022 returns so you need the 2022 program.  

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