Can I find out how to download Turbo Tax software I purchased from Amazon without it being Read-Only?

[DaraLO]

Verify that you have administrator rights (click here for a Mac) on your computer and TurboTax is Running as Administrator:

• Right-click the TurboTax icon or setup icon and select Properties. In the Compatibility tab, check the Run as Administrator box and select OK.

References: 

Troubleshoot installation and running TurboTax for Windows

TurboTax for Mac installation troubleshooter

[Pharoll]

I purchased this software from Amazon but there is no way to download it -- despite the fact there is a download option on the Amazon order  -- what a goofy system--  it tells you can download turbo tax 2023 premium but then there is no way to do this-- garbage -- and its almost impossible to contact Turbo tax/Intuit for help 

what's going on with these goofballs ?  

[Critter-3]

IF YOU BOUGHT FROM AMAZON THEN TALK TO AMAZON.  

Amazon how to download and install your software order

https://www.amazon.com/gp/help/customer/display.html?nodeId=G2CJPY7HHXBLMR5E

[SteamTrain]

@Pharoll 

1) it has to be 2022 software, not 2023 

2)  Contact Amazon for the download...it's in their Software Services area, and not directly from the Turbotax website.

[VolvoGirl]

Are you in Canada?  Turbo Tax USA doesn't have a premium version.   Or do you mean Premier?   And this year in 2023 we are doing the 2022 returns so you need the 2022 program.