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i filed with a w2 and 1099-g. i was forced to pay for 60 dollars for deluxe for federal, then they charge 50$ for the state and with taxes I paid a dollar shy of 120$. F U TURBO TAX> i used to love you guys.
Need to make sure you answer certain questions regarding credits and deductions in a manner that would upgrade you. Next time just go straight to the W-2 section and the unemployment section, enter that and go to file.
It free If you make under $100,000 don’t get no medical expenses 1099G an appointment I was charge a fee for taxes that I file that I’m still waiting for and I’ll pay with my credit card
Interesting. They charged me 120$ and I made only about 26 27k this year. Most on unemployment too so this is their BS criteria.. somehow I fell under their requirements but yet they gave me no option to but to file through them thru deluxe and then upgraded the deluxe federal cost of 60 dollars ( funny because there was a promo of 5 $ off that didnt register and and then somehow charged me 50$ for state. Which is more understandable than federal as I fell under free file with that.) Used turbo tax for 10 years. The year of pandemic was when they charged me 80$ and now 120. The two hardest Never again.
Apparently if you're struggling to live on unemployment at tax time, TurboTax thinks you should spend more money to file. After many years using this service, I'm doing my taxes by hand this year.
I do qualify but was charged. I met them all. Why I as I charged a fee?
@deannarw1 You are posting to a thread that has had no activity for over two years. What issue are you trying to resolve? Is it something about your fees?
If you started in the Free Edition and entered any data that required any extra forms or schedules, you have to upgrade to a paid version and if you are watching the screens carefully you are alerted to the upgrade.
TurboTax Online: Important Details about Filing Simple Form 1040 Returns
If you have a simple Form 1040 return only (no forms or schedules except as needed to claim the Earned Income Tax Credit, Child Tax Credit or student loan interest), you can file for free yourself with TurboTax Free Edition, or you can file with TurboTax Live Assisted Basic at the listed price. Roughly 37% of taxpayers are eligible.
Examples of situations included in a simple Form 1040 return (assuming no added tax complexity):
Examples of situations not included in a simple Form 1040 return:
How can I see my TurboTax fees?
If your TurboTax fees are higher than expected, you can reduce them by removing add-ons (BEFORE you e-file) :
Or—-Use this IRS site for other ways to file for free. There are 8 free software versions available from the IRS Free File site
https://apps.irs.gov/app/freeFile/
Or—if you live in certain states you may be eligible to use the new IRS Direct File
In Filing Season 2025, Direct File will be available in Alaska, Arizona, California, Connecticut, Florida, Idaho, Kansas, Maine, Maryland, Massachusetts, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Oregon, Pennsylvania, South Dakota, Tennessee, Texas, Washington, Wisconsin, and Wyoming.
https://home.treasury.gov/news/press-releases/jy2629
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