Anybody get. reference code 9001?

[brookie]

All of my info is saved through TurboTax and I receive my W2’s electronically.

[kreneee429]

Go to IRS transcript online and you can get your info for last year, or any other year.

[ashleynproctor11]

I can't verify online because for some reason. When I put my ssn it tells me information doesn't match so I'm locked out. They ask AGI FROM last year, questions on your w2 which I have my papers where I filed this year so I shohld be ok just can't fine my w2. They also ask questions about you engeneral just to make sure it's you.

[kreneee429]

I'm still waiting on a letter, ugh! I wish you the best of luck!!!

[brookie]

I have not received a letter but I was able to setup a profile on the IRS website called secure access, by verifying a credit card, my address, my filing status, my cell phone number, the email I used for filing and I was able to view past years of transcripts and this years wasn't yet available but there was a note under the 2018 stating information was sensitive and as if nothing has actually been processed or I was unable to check just yet. After signing up for this it did state that it was unable to give me much info since its down certain times of the day and on Sundays. The site actually told me to try back with a different browser or to check back. So this has giving me a little bit of hope. On WMF online it does state the amount I am expecting and everything except the actual bar itself. Just the message unable to give any information on refund and the tax topic 152. Then in the smaller paragraph just if I have any questions the IRS number plus the code 9001. I have seen other people with the same thing and tax topic 152 but not the 9001 they did file 2/10/19 and I filed on 2/3/18 and was excepted the same day. I think the higher refunds may just need a simple verification or nothing can update because it is still to soon. Just like the IRS states they can not release any refunds with EITC until Feb 27th but updates would be after the February 15th. I do this to myself every year it seems.

[angelawise45]

So what everyone is saying is that I need to wait until Tuesday to call and verify? What questions do they ask I have my AGI for this year and last year.  I can go on Turbo for my last years w2s.

[mjohnston8816]

Sucks my gf has th child credit it processed today and he had a ddd but Friday

[brookie]

I have not received a letter, what does the letter ask you to do? I thought someone mentioned that when/if you get a letter the directions are included and the steps you have to take? I called the 1800 number and was just curious and pushed some button about verification and I know it asked me if i had received some code or number and if not to call back when I did. So I take it this must come in this so called letter. I just wish I knew what it was or if I am going to get a letter.  I figure by Tuesday everyone should have some kind of update by then either a DDD  or if mines going to be rejected or not.

[angelawise45]

@maitai412 do I need lasy Years w2s I can download it from turbo tax to my email and print it like I did for my current one.

[brookie]

I’m not sure what the letter requires but it seems like some people are saying you may need last years AGI but all the information from last year is able to be downloaded or opened on a smart phone but easier to see on a laptop. I was reviewing my 2017 tax return last night. I also went to irs.gov and in the search bar typed in Secure Access and registered an account with my information and I used the last 8 digits of one of my credit cards. The other options were information about a home loan or a student loan I didn’t have any of that information so I used  the only thing I have which was a credit card no debit cards but I had accesss to all prior years tax info. I hope that helps

[angelawise45]

Like I’m worried... they this isn’t an audit and just to verify.. I did turbo this year for my first time usually my stepmother does them but she passed away suddenly.

[brookie]

I’m sorry to hear about your step mother. I do know that it is not an audit. I spoke with TurboTax live agent since I’m paying for that service and he assured me that they are not auditing and will not for this year until at least next year and upto 3 years from now. He even reviewed my return and said he did not see anything unusual. But I have lived in the same state and had the same address for over half my life. He said sometimes it takes longer to process if things seem to change such as address or a huge increase of income just for security purposes.

[angelawise45]

@brookie how do I talk to a agent from turbo tax. Please can u fill me in on that info please.. I need some answers to ease my mind

[angelawise45]

Can anyone answer this question I previously wrote?? I would really appreciate it.

[brookie]

 Yes if you are using the TurboTax app on your smart phone or you have the ability on the a laptop.   It’s on the first page where you login in the corner of the page on the top right is a ? Mark  after you hit the? It’s going to ask you things you might want to search and just ignore that until it brings up a section where it says live help,  I used this before for live help but also this past year I paid for TurboTax live.  When I spoke to the gentleman he had asked me some simple information just to verify who I said I was and he was able to look at my return. If you have any questions about your return they are the ones able to look at it and they gave me some peace of mind.  He said he had several screens put up with my tax information and they’re happy to answer any questions you have he was really nice he had like 29 years experience.  I hope you find what you’re looking.