Auto debit balance due

[TarelleBetts]

I can’t afford to pay balance out of pocket

[TarelleBetts]

Can I get an extension 

[VolvoGirl]

See my answer above your posts.

[Biancasassy66]

How do I pay debit reminder order #EFECC192264163 for $86.70 

[VolvoGirl]

The email should say how to pay or they will automatically take it out of your bank account.  If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723

[Shepsgolf]

my account has not be debited for taxes I owe. Scheduled to be paid April 10. Don't want a penalty..what should I do

[Shepsgolf]

when Turbotax asked when to debit account I said April 10 for both Federal and State..I have heard nothing since. My account was to be debited April 10 for both..What do I do  now so as not to pay a penalty?

[Shepsgolf]

Turbotax has always arranged to have my bank account debited I past years

[Shepsgolf]

I have not received an email saying they are debiting my account

[Katina S]

First you'll want to check and make sure your return has been accepted by the IRS. You can check your federal return status by going to e-file status lookup tool.

Then be sure to check your junk or spam folder. You can also reach out to your financial institution to ask if they are seeing a pending transactions from the IRS (debit).

If the IRS has already processed your individual tax return, you should also reach out directly to them. See this FAQ regarding How to contact the IRS.

@Shepsgolf

[mtnjolee]

Hi. 

Hello

Payment already was paid out of Federal Tax return so please do not process what I owe of $168.00 due.

There are not enough funds to cover this amount so seriously do not.

Please response after reading this message. 

Thank you 

RAF

[VolvoGirl]

@mtnjolee   Has the IRS sent your refund yet?

  If the IRS is taking too long to send your refund you still have to pay the fees in time.

See What if the IRS reduces your refund or delays it.

https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-t...

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

You should have received about 4 emails asking for the fees.  If you don't pay they will debit your account.  You had to agree to it.

[mesquitebean]

---

@mtnjolee wrote:

Hi.   Payment already was paid out of Federal Tax return so please do not process what I owe of $168.00 due.  There are not enough funds to cover this amount so seriously do not.

Please response after reading this message.  Thank you 

RAF

---

Phone TurboTax Support ASAP today (Tuesday) and see if they will delay the debit.   I don't know if they can, but it can't hurt to try.   I believe they normally do the auto-debits on a Friday, but I think they start the debit process after a Tuesday night.    So try to reach them right away.

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[Ridge3glenn]

Can this debit be deferred?

[xmasbaby0]

Did you choose to have your TurboTax fees deducted from your federal refund?  Is your refund taking an unusually long time to arrive?  Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account.  TurboTax would have sent several emails to you before they took the money out of your account.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/bank-account-auto...

TURBOTAX SAYS:

How do you justify debiting my account?

The provision is spelled out in the Pay With My Refund Agreement, which you agreed to when you opted to pay with your refund.

In addition, by clicking the "I Agree" button below, you electronically sign and authorize Intuit (through its third party processor) to debit the TurboTax Fees, Additional Products and Services Purchased and any applicable sales tax from your bank account number identified in the Agreement below, in the event that you do not receive a tax refund that is sufficient to pay for them.

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...