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Level 2
June 4, 2019
Solved

Turbox Tax 2017 doesn't install. I get to the "We're ready to install Turbo Tax!" screen but it doesn't install.

  • June 4, 2019
  • 31 replies
  • 0 views
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Best answer by SteamTrain

Most of the folks with this problem have Windows 10-Pro.  It is "supposed" to be OK with that, but so far only installs easily on W10-Home editions....(one person with W10-Home did report an install problem....).   It is being worked on.

Anyhow, to get around it, everyone with W-10-Pro, so far, has been able to install in compatibility mode under Windows 8.   From  one of the TTX employees:

.....  Rt-click on the installation file  "Under file properties, I changed the compatability mode to Windows 8.  It installed right away, and seems to be working ok."


Then make sure you "Run as Administrator" to install

31 replies

Level 2
June 4, 2019

Attached are 3 files from failed attempts and one after using Win 8 compatibility mode.

Level 6
June 4, 2019
Thanks for sharing. However, am unable to access it. It says that it has expired. Kindly request you re-share.