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Level 2

Question

AGI incorrect

Forum|Forum|5 years ago
February 14, 2021
1 reply
8 views

My return was rejected because the AGI used for 2019 is incorrect. I checked and found the AGI amount is correct. Should I send it again?

Level 15

Try zero. Some returns took so long to be processed that the 2019 AGI is not in the system.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

cegoaviltaxAuthor

Level 2

I send it two time with the same amount which I checked is correct but it was rejected again. Could I try putting zero and send it fir 3rd time? Thank you

Level 15

Yes try 0. If that doesn't work you will have to print and mail it.

When did you file 2019? If it was late in the year or you mailed it, try putting in zero for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.

For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-self-select-pin-from-last-year-doesn-t-match-irs/00/27197