Adoption credit worksheet will not disappear

Forum|Forum|4 years ago
February 8, 2022
2 replies
0 views

Turbo Tax WILL NOT let me delete my adoption worksheet. I've tried going through the Delete Form tool; I've tried entering a child and then deleting them; I've tried deleting my cache & cookies; I've tried everything I can think of, and the worksheet just keeps reappearing, even after it says it's deleted. It's preventing me from being able to file my taxes. I don't want to claim the adoption credit any longer; I'm past the allowed time period.

AkinaLO

Level 15

Are you using TurboTax Desktop or TurboTax Online? If you continue having issues, please contact customer support for assistance over the phone.

What is the TurboTax phone number? - Intuit

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polovAuthor

Level 2

I am using TurboTax Online. Thanks

AkinaLO

Level 15

Did you go through Tax Tools, Tools, and then the Tool Center pop up to delete a form?

How do I view and delete forms in TurboTax Online?

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Painindiaz

Level 2

I wish you luck. I called and even the rep couldn’t get it to go away. Her suggestion was to start over but before beginning again, delete the forms. I don’t see that working. I delete and delete and they just don’t delete.
I am thinking I’ll use a different tax program just to be able to file my taxes.

mullerfamily11

Level 2

Did anyone get this to work or is Turbo Tax just not for adoptive families? This is a joke we also paid the maximum for support and no one knows how to fix this??