Yes, I've tried deleting the forms, over and over. The adoption carryover worksheet will not, disappear, no matter what I do. I've tried adding one of my children and completing the adoption credit form, and then deleting them, and I've tried clearing my cache and cookies. I've made sure that none of my kids are marked as adopted, and I've tried deleting all of my kids and then re-entering them. The worksheet will not disappear, and TurboTax will not let me file the return until I complete the worksheet. But completing the worksheet makes me claim the credit, which I shouldn't be doing.
I called TurboTax and talked to a specialist. She was very nice and tried for a half hour to find a solution, but nothing worked. Her final recommendation, which I will try later tonight, probably, was to download my tax return, then clear it from TurboTax and start over. If that doesn't work, I will call back, and she put in the notes to have the issue escalated. However, if you have any more solutions, I am all ears. I'm not excited about restarting my return. I've used TurboTax for years, but this is unprecedented.
Really, I feel that TurboTax should know that I can't claim the adoption credit anymore, because I'm past the 6 year time window, and it shouldn't even be letting me do it. I shouldn't have to be wrestling with this. Maybe TT can give me a credit toward the cost of using the software, since this is clearly a glitch in the program somewhere.
