I never did get this to work, unfortunately. I did even try deleting my cookies, as another user suggested. The TurboTax support person tried to help, but didn't end up having the answer. I researched and tried everything, myself. I think this is a problem in the TT programming logic that has to be fixed by the developers. I ended up switching to H&R Block. I had to enter my info all over again, but I copied it down from TT. Went through without a hitch. It's sad that I had to leave TurboTax, because I have used them for years. But I highly recommend H&R as an alternative.
