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Gzrglide
Level 1

2019 State tax return not populating from my federal return

I did my federal tax return today and then downloaded the Arkansas State return and started it, but it is not populating from my federal return.

1 Best answer

Accepted Solutions
ThomasM125
Expert Alumni

2019 State tax return not populating from my federal return

It may be populating without you realizing it. You can see a summary of your state return while in your state program in TurboTax by following these steps:

 

1. Find the "Tax Tools" option on your left menu bar and click on it

2. Click on "Tools"

3. Click on "View Tax Summary"

 

If there is nothing populated on the state tax summary, you may need to delete the state return and start it over.

 

 

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9 Replies
ThomasM125
Expert Alumni

2019 State tax return not populating from my federal return

It may be populating without you realizing it. You can see a summary of your state return while in your state program in TurboTax by following these steps:

 

1. Find the "Tax Tools" option on your left menu bar and click on it

2. Click on "Tools"

3. Click on "View Tax Summary"

 

If there is nothing populated on the state tax summary, you may need to delete the state return and start it over.

 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
Gzrglide
Level 1

2019 State tax return not populating from my federal return

I looked at a copy of the state return prior to my posting and it only showed one W-2 not my wife's W-2 or my 1099-R.  Ultimately, I saved my work, exited the program and next time I restarted TurboTax everything populated as it should.  Thanks

Kimberly7
New Member

2019 State tax return not populating from my federal return

how to I talk to someone because the info is not populating

ThomasM125
Expert Alumni

2019 State tax return not populating from my federal return

You can reach TurboTax online by using one of these methods:

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

 

[Edites 4/5/20 at 5:38PM EST]

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**Mark the post that answers your question by clicking on "Mark as Best Answer"
Maritza2020
Returning Member

2019 State tax return not populating from my federal return

I'm using Turbo Tax Home and business. I bought the suite with the state. The state NY shows up but no data is populating. I even bought the state again but it says the state is up to date but it doesn't populate, I uninstall and reinstalled and nothing seems to work. Please help!!

VolvoGirl
Level 15

2019 State tax return not populating from my federal return

Maritza2020
Returning Member

2019 State tax return not populating from my federal return

OMG I hope this helps! thanks so much !!

Maritza2020
Returning Member

2019 State tax return not populating from my federal return

It worked!!! yeahhh. thanks a lotttt!

VolvoGirl
Level 15

2019 State tax return not populating from my federal return

Whew!  Glad it worked.  Thanks for posting back and letting me know.  Did you pay for the state program?  You should ask for a refund.  

 

Contact Customer Service You  need to pick the CD/Download program in the product drop down box.  

5am-5pm Pacific Time Monday -Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

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