2019 Free State return not free why. Says so on the box

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You get one free state PROGRAM download to prepare unlimited state returns. Then each state return (including the first one) is 19.99 to efile, usually goes up to 24.99 March 1. Or you can print and mail state for free.

The state program download is free and included in the purchase price. There is an e-file charge that is currently $24.99 for the state tax return. You can avoid this charge by printing and mailing the state return.