1099-K tallying bug in Mac download of TurboTax Home and Business 2022 (bug is also in 2021 edition).

[pcjr]

Hi, I notice this bug in both the downloaded Mac version of TurboTax Home and Business 2022 and also in 2021.  

When you enter amounts into 1099-k's they are totaled in the 1099-K summary, but after clicking Done, they are not listed in the Business Income total for the 1099-k line ($0.00).  Can other people try entering in 1099-K amounts and see if it is happening to them as well?

I reported the bug to TurboTax for the 2021 version last year and after an hour the customer support person just shrugged her shoulders.  I had to manual override the amounts in the Schedule C but I don't want to keep doing that for this year as well.

[MichelleLO]

To ensure that this bug is reported correctly, please reach out to TurboTax Customer Support. 

What is the TurboTax phone number?

[pcjr]

This was not helpful.  I found the number to call TurboTax which then prompted me to provide my number to send me a text message link for more help, and when I clicked on the link it just directed me back to this site to "Report A Bug."  Is there actually a portal to upload the bug?  I have to call TurboTax again and try to ignore their attempts to divert me away from trying to speak to a live human.

[JDHWaukesha]

Yes, same issue on a Windows PC winning Window 11, and yes, the TurboTax is  Home and Business 2022 and it's fully updated.  The 1099-Ks (I have 2 of them) are not showing on the Business Income Summary page.  It appears that the amounts are entered ok on the schedule C form, though I have not completed the taxes to print the PDF out to verify that it's really OK

[AliciaP1]

You can verify that your income is showing up on your Schedule C in TurboTax Home & Business without having to print it out.

To do this you can follow these steps:

1. Within your tax return use the Forms icon in the upper right of the screen to switch to forms mode
2. Scroll down the left menu to Schedule C (XXX) and select it
3. You can confirm your total income in the preview window on the right

@JDHWaukesha 

[enovella]

I'm having the same problem using the 2024 edition. How many years does it take to be fixed? 

[enovella]

Is there any override? I am trying to fill my 2024 edition and the income keeps showing zero, having to entries in the 1099-K amounts. I was thinking that it was an error of display, but when printing the return is still in zero. No way to send it with zero income to the IRS.

[Vanessa A]

You can go to forms mode and then enter the information directly on the 1099-K