1009-G state tax refund

[kstwindad]

My Turbo Tax Deluxe software is not showing me the option to choose state income tax refund when entering in the 1099-G form information for 2019.  The only option shown is for unemployment credits which do not apply to me.  If it matters or not, I did itemize deductions for my 2019 federal tax return.   Please help.

[KatrinaLO]

Please see the Customer Support phone number below for further assistance:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

[VolvoGirl]

Enter the 1099G under

 Federal on left

Wages & Income at top

 Scroll down to 1099-Misc and  Other Common Income

      You might need click on Show More to expand the section

Then it's the first line for Refunds Received for State/Local Tax Returns - Click Start

     You do not want the next line that says Other 1099G Income

On the first screen check YES - Received a State Refund.