Why did the IRS not send me the missing advanced child tax credit I was eligible for and the remainder?

[tomb_1]

My family was eligible for the advanced payments, made under the income amount and all 3 kids were eligible. Nothing was changed, bank account direct deposit all the same. IRS has the record of it for years. We only received 1 payment of the advanced ctc in September 2021 and after that, the child tax portal status went from eligible to pending. We never received any more money, nor have we received the missing payments or the remainder in our 2021 taxes we filed. All that reads on our record transcript is the amount credit to account which is the missing payment in total but does not say issued refund. I'm thinking of writing a letter to the IRS with the copies of the 6419 form we received for proof. Help please.

[xmasbaby0]

When you  prepared your 2021 tax return did you claim three children under the age of 18 on that return?  What were their ages as of the end of 2021?     Did you enter their Social Security numbers and make sure you did not accidentally click that their SSN's were not valid for employment?   Did you say they lived with you for at least half the year?   Did you enter your Letter 6419?   What amount did you have on line 28 of your Form 1040?

What does it say on your online IRS account?

https://www.irs.gov/payments/your-online-account

[fanfare]

@tomb_1 

"[transcript has] credit to account which is the missing payment[sic] in total"

If your transcript shows the missing payments (five plus the other half of the total credit) with a minus sign,

then your processing is held up for some reason.

If you transcript shows just one payment without a minus sign, that is the payment you received.

Did  you get a small refund for 2021, or nothing yet?

[SweetieJean]

Did you perchance say to apply any 2021 credit against 2022 estimated taxes?

[tomb_1]

I did receive a small refund. But we only got one month payment from the advanced ctc. $600 between my husband and I for the month of September. We didn't receive the payments in the beginning because I amended our 2020 tax return and it got processed 2 months after the first payments started for everyone else.

[tomb_1]

No I didn't apply 2021 to 2022 taxes.

[tomb_1]

Yes I claimed all 3 children, they were/are 5, 9 and 17. My 17 yr old doesn't turn 18 until this August. I did not click not valid for employment. Lived with us the whole year. Yes letter 6419 added and was accurate for what we received which was only one payment. The rest of the months the child tax portal said "pending" after it said "eligible" the month before. No changes were made on our end which was what I can't understand. Line 28 on 1040-SR (my husband is a senior and retired, our children are our own) says $8,400. But schedule 8812 line 28 but has 28a and b are blank.

[tomb_1]

What part of my IRS account? Transcript?  On the main screen, there is no payments owed, no scheduled or processed payments.

[fanfare]

I was going to ask if you filed an amendment.

Filing an amendment puts your ACTC processing on hold.

Eventually you should get it.

[xmasbaby0]

@tomb_1  The line you need to pay attention to is  line 28 of your 1040SR.   That line shows that part of your 2021 refund includes $8400 of child tax credit that you have not yet received.   Then that line calculates down to the refund shown on line 35a or to the tax due that is on line 37.

[tomb_1]

@xmasbaby0 

Ok, line 28 shows the $8400 and my refund on line 35a  of $5,383. But I thought I would receive the remainder/missing payments that were pending when I filed my tax return. On my IRS transcript it shows the $8400 on the date of 4-15-2022 as a credit which I thought meant I would receive the money on that date. But apparently not. I amended my taxes for 2020 which I thought I was supposed to do since I filed before the the American Rescue Plan took affect. I guess I really screwed up. So I guess I'll never receive a second refund for the remainder amount and the IRS will automatically apply it to 2022 taxes for next year?

[xmasbaby0]

You ARE getting the $8400 child tax credit but some of it is being applied to tax that you owe, so you will not actually receive the full $8400.    The child tax credit is a refundable CREDIT---which means it can be used to pay toward tax you owe first and you receive the rest.    If you were not getting that credit you would owe a lot more this year  You would owe over $3000 to the IRS.   So....perhaps you did not have enough tax withheld from your income during the year.

No---nothing is being applied to 2022.   And you did not mess up.   Even if you had continued to get the advance payments last year, your remaining CTC would be used on your 2021 return to pay your tax owed.  

[fanfare]

". I amended my taxes for 2020 which I thought I was supposed to do since I filed before the the American Rescue Plan took affect."

@tomb_1 

That is redundant unless you are eligible for other credits, which is unlikely.

Believe it or not, IRS is still working on some returns with the $10,200 exclusion eligibility.

Make sure you are really eligible before you keep on waiting.

[tomb_1]

@fanfare 

Make sure I'm really eligible? I am eligible. I have claimed my 3 kids as always, they were at the ages for the proper amounts of advanced ctc to be received. My husband and I are no where near the income limit to not get the credit at all.  Neither one of us received a raise in income to the point that would not make us eligible. 

[xmasbaby0]

@tomb_1 No one can see your tax return---so it is not unreasonable to suggest making sure you are eligible.  We cannot see how much your income was.   And it has already been explained to you that you did receive the remaining child tax credit.    It is on your line 28 on your Form 1040.    Then in the lines following that line 28---do the math...follow the line by line calculations down to the bottom line.   If you did not have that $8400 on line 28 you would now owe the IRS over $3000.   Instead, you are still getting a tax refund.   Just not an $8400 refund.