My family was eligible for the advanced payments, made under the income amount and all 3 kids were eligible. Nothing was changed, bank account direct deposit all the same. IRS has the record of it for years. We only received 1 payment of the advanced ctc in September 2021 and after that, the child tax portal status went from eligible to pending. We never received any more money, nor have we received the missing payments or the remainder in our 2021 taxes we filed. All that reads on our record transcript is the amount credit to account which is the missing payment in total but does not say issued refund. I'm thinking of writing a letter to the IRS with the copies of the 6419 form we received for proof. Help please.
