Rejected

[Ledbetterlisa]

My Federal keeps getting rejected. Why is this?

[LilMama_84]

There should be a rejection code and short explanation 

[EbonyL122824]

@Ledbetterlisa You should have received an email an email regarding the rejection. Be sure to check your spam/junk folder for this email. See this TurboTax FAQ for more information. If you need further assistance, contact customer support here.

[Ledbetterlisa]

Thanks I have done those things and keep getting rejected because of the American opportunity credit. And I don't qualify for it.

[Cynthiad66]

Since you do not qualify for the AOTC Credit let's delete it and see if that clears the problem.

Here is how to delete the Form 1098-T

Here are the steps to delete Form 1098-T:

1. Open your return in TurboTax. (To do this, sign in to TurboTax, and select the Take me to my return button.)
2. In the left sidebar, select Tax Tools> Tools.
3. In the pop-up window Tool Center, choose Delete a form.
4. Select Delete next to Form 1098-T  and follow the onscreen instructions.

Below is a link to assist with determine with your eligibility to claim the AOTC

IRS AOTC Credit Information

https://www.irs.gov/credits-deductions/individuals/education-credits-aotc-llc

[Ledbetterlisa]

Why would I want to delete the 1098-T form when I'm in college and I have that form to fill out

[ColeenD3]

You may not need to, but it might be a good idea to redo it and really look at the questions carefully in case a wrong answer is disqualifying you. You may actually be eligible or you may be eligible for the Lifetime Learning Credit, instead.

Please see this LINK that explains what you need to qualify for each.