Rejected

Forum|Forum|5 years ago
February 17, 2021
6 replies
41 views

My Federal keeps getting rejected. Why is this?

LilMama_84

Level 2

There should be a rejection code and short explanation

EbonyL122824

Level 9

@Ledbetterlisa You should have received an email an email regarding the rejection. Be sure to check your spam/junk folder for this email. See this TurboTax FAQ for more information. If you need further assistance, contact customer support here.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

LedbetterlisaAuthor

Level 2

Thanks I have done those things and keep getting rejected because of the American opportunity credit. And I don't qualify for it.

Cynthiad66

Level 14

Since you do not qualify for the AOTC Credit let's delete it and see if that clears the problem.

Here is how to delete the Form 1098-T

Here are the steps to delete Form 1098-T:

Open your return in TurboTax. (To do this, sign in to TurboTax, and select the Take me to my return button.)
In the left sidebar, select Tax Tools> Tools.
In the pop-up window Tool Center, choose Delete a form.
Select Delete next to Form 1098-T and follow the onscreen instructions.