Reference code 9-945-263 on deductible home mortgage interest check...what is this?

[Cynthiad66]

There is a problem in the Home Mortgage Interest area of TurboTax.  TurboTax is working to fix the problems as well as other software issues.    You can wait and keep checking to see if the problem is resolved.

OR, in the meantime

 If you have more than one Form 1098INT please try this below:

If there is a refi and there was an outstanding mortgage principal listed in both of them on Line 2 on the 1098. When you do put an outstanding balance in both forms, then the program adds them together and if that number is greater than $750k, then it puts you in the category to "limit interest". To get that to go away, you need to go back to the deductions section and click on "edit" mortgage interest statement. Change the line 2 of the mortgage that you no longer owe on (like the one that you refinanced and paid off) to a 0 (zero) because you have refinanced out of that loan and no longer have an "outstanding mortgage principal". Once you change one of them to zero (the one that was paid off by the refinance) then it should no longer pop up with that error at the end when you go to file. 

If this did not help, contact us again and give us information about your Loans for your home mortgage.  Or keep checking back to see if the issue is fixed.  TurboTax is working to get this fixed along with several other required updates to the software.

Your deduction is generally limited if all mortgages used to buy, construct, or improve your first home (and second home if applicable) total more than $1 million ($500,000 if you use married filing separately status) for tax years prior to 2018. Beginning in 2018, this limit is lowered to $750,000. Mortgages that existed as of December 14, 2017 will continue to receive the same tax treatment as under the old rules.

For tax years before 2018, you can also generally deduct interest on home equity debt of up to $100,000 ($50,000 if you're married and file separately) regardless of how you use the loan proceeds.

For details, see IRS Publication 936: Home Mortgage Interest Deduction.

[JChapp]

I only have one 1098 form and get the same [removed]  I was given this link for a workaround, but this would not help my situation.  The email I received said the price to file would increase on Sunday, will this be fixed before then?  Will customers receive a credit if not?  Case Number: [social security number removed]

[CarissaM]

@JChapp, what is happening within your return causing an issue?

You can pay for your return in advance, in order to lock in your pricing. 

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