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document downloads into TT

The direct download from Edward Jones is not working. Tells me the files are incomplete. I've contacted EJ.  and they tell me all is complete on their side and is a TT problem.  This is an extreme issue! are others having this problem? Or does the deluxe version not accommodate this.

Mzdonna

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5 Replies
DaveF1006
Expert Alumni

document downloads into TT

Yes, you will need to upgrade to Turbo Tax Premier to handle your investment income.

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document downloads into TT

After updating to Premier 2020,  I still am unable to download 1099-B from Edward Jones.  Continues to tell me there is an issue with some of the documents. Reading posts from others that are also fighting with the TT software,  I don't appreciate that I would manually have to enter 21 pages of 1099-B documents.  That isn't why I purchased TT.  Please advise if this is the only option I have. 

 

LinaJ2020
Expert Alumni

document downloads into TT

If import does not go smooth, I will suggest to manually enter info, unfortunately.  For import, there are a limit on how many transactions TurboTax can handle.  See blue links below.  If there are too many transactions, you can try to sum up between long term and short term.  Here are the steps:

 

In TurboTax online,

  • Sign into your account, select Pick up where you left off
  • At the right upper corner, in the search box, type in 1099b and Enter 
  • Select Jump to 1099b
  • Follow prompts
  • On-screen, "Let's import your tax info, select I'll type it myself
  • Follow prompts to continue

 

For more information, click here: 

 

how many stock transactions TT can handle

 

Import / crashed

 

A Form 1099-B is issued to report the proceeds from your stocks and bonds transactions.  The transactions will generate either a long term or short term capital gain or loss depends on how long the stocks are being held.  The amount will be reported on line 7 of your Form 1040 along with a Schedule D and Form 8949.  

 

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document downloads into TT

I also am unable to import Edward Jones 1099 but I have home and Business, had no problem last year importing. I prefer not to have to switch to 

premier.

CarissaM
Intuit Alumni

document downloads into TT

Please follow the instructions here to import the 1099 into Turbo Tax. 

 

If you are having issues, please follow the instructions here to contact customer support. 

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