Charitable Contribution Error on California CA(540) and 540

[abana13]

This just happened to me as well. So is the “fix” it’s just keep trying to clear cookies and resubmit until it’s accepted? 

[Moonish821]

I received the following info: you need to updated the software on Feb 17 and they will guide on how to fix this...hope this is the case, as my federal was accepted while CA one was rejected.

[ah94]

Got the same error with CA being rejected, it's also telling me to login on the 17th. Hopefully it will be fixed!

[musubi9]

That's probably right. I will re-file again or amend if that's the case. 

[Sawman]

Yeah, I just got off a live chat with the TT staff and they couldn't help me because I'd already re-filed my state taxes for this issue. They said it'll most likely be rejected again and when it is, they'll be happy to help walk me through the fix.......

[musubi9]

I hope that's the case - sort of frustrating now but I'll deal with it then.

[Worldpeace]

My federal was accepted and California rejected?????

[Worldpeace]

Same issue.  I would not have claimed the very small charitable donation if I knew this was such an issue. 

[jlope046]

Did they answer? I am on the same boat, federal taxes got accepted but not state. Has anyone been able to resolve/ correct this?

[jlope046]

I'm in the same boat. Where they able to help you?

[JBristow1]

Same thing happened to me. I was notified the State Rejected - "CA_CharitableContributions_Hold". Instructions from Turbotax say to wait until "on or after  Feburary 17th" and then go trough the CA returned again from the beginning and re-file. 

Do they "know" a fix is being pushed out on 2/17 - or is this just a 'Do it again and see if it works" approach? 

I can remove the charitable amount - but the Fed has already been accepted - so the state should be fine too. Fix the issue.

[musubi9]

I wanted to update this thread because my CA return was approved after 0'ing my Charitable Contributions yesterday. Mine were negligible, so I really could care less. That being said, I hope they fix this by 2/17 as told by other users, as this is super annoying and will only continue as more people file. Hope this helps-

[Moonish821]

Thank you but, as probably happened to other users, the federal one was accepted so don't want to change that one as it is correct, would just need to fix the CA one. Hopefully this can happen tomorrow!

[fbachmei]

For 2020 I mailed the state return in after E-file was rejected a couple times.

If it was a problem they would figure it out for me.

Never heard back from FTB.

[musubi9]

I'm pretty sure when I re-filed, it only filed State as my Fed was already accepted. Good luck to you, though!